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Consumers Need Low-Tech Options for Essential Services

Ken McEldowney, executive director of Consumer Action, a national nonprofit organization in California, published an article this week in SFGate.com outlining the continued need for low tech paper options of many government forms and services. In the article he explains that President Obama did not address the digital divide in his recent State of the Union speech, despite the ongoing issue of internet access for many Americans. The government’s push for online services neglects those without internet, affecting seniors and lower-income individuals. A House resolution seeks to reverse the trend, advocating for paper options for all citizens.

Read the whole article here.

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